I just called AT&T to ask a question about my bill. I kind of knew the answer, but it definitely needed to be double checked.
Anyhoo the person helping me, Sherry, was super nice and very quick to get to the bottom of my billing question, also supplying me with the answer I was pretty sure I was going to get going into this call.
Imagine my surprise when, at the end of everything, she thanked me for being so nice when I called and told me I was the nicest caller she had had all day.
I seriously blushed.
I informed her that I, too have worked in a call center and in customer service so I understand the trials and tribulations of the job.